Account Balance Updates on BPI Trade (September 27, 2024)

To our valued clients,

We would like to advise you that your account in BPI Trade may not show updated balances today, September 27, 2024 due to technical issues. Our technical teams continue to work to resolve this.

The said issues would impact clients with the following transactions:

1. Deposits made from September 25, 2024  after the 10:00PM cutoff until yesterday, September 26, 2024, will not be reflected in your buying power;
2. Proceeds from cash dividends (SHNG) credited yesterday will not be reflected in your buying power; and
3. Selling proceeds for settlement today, September 27, 2024 will not be available for withdrawal

We will continue to provide updates on this issue and would like to apologize for any inconvenience this may cause. Should you have any question or concern regarding your balances, please feel free to email us at bpitrade@bpi.com.ph or call (02) 8580-4000.