If you have entered an incorrect Reference Number when funding your account through Pay Bills, please email your proof of funding to bpitrade@bpi.com.ph for verification and processing.

Please note that funds requiring manual verification and crediting are generally reflected in the client’s trading limit within a minimum of two (2) trading days upon receipt and successful validation of the submitted proof of funding.

If you are unsure where to find your Account Code, please refer to the FAQ: Where can I find my Account Code?